BIFMA Quality Rev. 9.3

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Quality System Standard
standard by Business and Institutional Furniture Manufacturers Association, 2004

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  • A quality system audit is a structured approach to learning about a business.
  • This audit questionnaire includes elements of the business model defined in the 2000 revision version ofISO-9001.
  • It profiles the business from initial customer negotiations through shipment and follow-up service.
  • The audit looks at the business operating philosophy and how that philosophy is communicated.
  • It looks at how management structures the business to carry out that philosophy.
  • It evaluates how disciplined the operating system is in the day-to-day conduct of business.

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